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Serenity Group Family Therapy Inc.

SMS Consent Form

The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. If you have consented to receive text messages from Serenity Group Family Therapy, Inc., you may receive messages related to the following : Appointment reminders, Follow-up messages and or Billing inquiries (if applicable). Example: "Hello, this is a friendly reminder of your upcoming appointment with Therapist at Serenity Group Family Therapy, on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Serenity Group Family Therapy, Inc. at any time." Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.]. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. You may opt-in to receive SMS messages from Serenity Group Family Therapy, Inc. in the following ways : Verbally, during a conversation, submitting an online form, filling out a paper form and or by texting us first (if applicable) You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@sgftinc.org or call us at 909-944-5700. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy sgftinc.org and Terms and Conditions Message frequency may vary

Please fill out the following information to get in touch with us:

By providing your phone number, you agree to receive informational SMS messages (including appointment reminders, account notifications, and similar communications) from Serenity Group Family Therapy Inc.

  • Message frequency varies.

  • Message and data rates may apply.

  • For help, reply HELP or email us at info@sgftinc.org.

  • You may opt out at any time by replying STOP.

Messaging Terms & Conditions

By opting in, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Serenity Group Family Therapy Inc.

  • Message frequency varies.

  • Message and data rates may apply.

  • For help, reply HELP or email us at info@sgftinc.org.

  • You may opt out at any time by replying STOP.

Messaging Terms & Conditions:https://www.sgftinc.org/sms-consent

Mobile SMS Messaging Privacy Policy

Information Collected:We may collect your name, phone number, and email address.

Use of Information:We use this information to perform requested services, including billing, customer service, appointment reminders, and other administrative tasks.

Sharing of Information:Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes all text messaging opt-in data and consent information.

Your Rights:

  • You can text STOP at any time to opt out of receiving SMS messages.

  • You can text HELP at any time for assistance.

  • Messaging frequency may vary.

  • Message and data rates may apply.

We adhere to CTIA guidelines (Section 5.2.1). If you wish to have your information removed, please contact us via email at info@sgftinc.org or by regular mail.

Additional Resources

Opt-In Procedure:This form will be sent to you by your therapist via the client portal after your initial contact. You must complete and return this form to receive SMS communications.

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Insurance

We accept IEHP and other major insurance providers.
Private pay options are available. Bilingual (English/Spanish) services included.

© 2025 Serenity Group Family Therapy. All Rights Reserved.

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